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Account Deletion and Privacy

If you no longer want to use MyBooks, you can request permanent deletion of your account and all associated business data from Settings > Delete Account. This is a serious, irreversible action, so read this page fully before you begin.

Before You Delete​

Before requesting deletion, MyBooks recommends that you:

  • Export your important data first (transaction history and invoices, customer and vendor information, financial reports and statements, and product/service catalogs). You can do this from Export My Data on the same page, or from the full Backup and Restore tool.
  • Make sure all team members are aware of this action, since they will all immediately lose access to the business.
  • Cancel any active subscriptions if needed.

If you're having trouble with the service rather than wanting to leave, consider contacting Support first — they may be able to resolve the issue without deleting your account.

What Gets Deleted​

⚠️ This action will permanently delete your account and cannot be undone. Requesting deletion means:

  • All your business data will be permanently deleted.
  • All transactions, reports, and settings will be lost.
  • Your account cannot be recovered after deletion.
  • Active subscriptions will be cancelled.
  • All team members will lose access to this business.

How to Request Deletion​

  1. Go to Settings > Delete Account.
  2. Click I Want to Delete My Account.
  3. In the confirmation step, type DELETE MY ACCOUNT exactly as shown into the confirmation field.
  4. Click Send Delete Confirmation Email.

MyBooks sends a confirmation email with a delete code to your registered email address. This two-step process — typing the confirmation phrase in the app, then confirming again by email — exists to make sure account deletion can't happen accidentally or without your knowledge.

Completing Deletion​

  1. Check your email for the delete confirmation message.
  2. Click the link in the email, or copy the delete code it contains.
  3. Complete the final deletion step as instructed in the email.

If you don't receive the email, or the code expires, return to Settings > Delete Account and click Request Another Confirmation Email to send a new one.